Shipping & Delivery
We are open for shopping and actively shipping orders as scheduled. Currently we ship all orders via Hong Kong Post E-Express. Kindly note that delivery may be delayed by a few days due to the COVID-19 pandemic situation. Please contact us at firstname.lastname@example.org if you have any question.
We ship worldwide from Hong Kong SAR.
Orders will be shipped with 1-3 business days excluding weekends and public holidays. Some items are made to order and may take up to 10 business days to finish and ship. Once the order has shipped, you will receive an email with tracking information. Expedite Shipping is available, please select at checkout.
We at JaBelle offers "Free worldwide shipping" everyday on orders over US$60 after discounts and coupons. We offer a flat rate shipping for orders under US$60. This free shipping offer excludes Middle East and Africa orders. Your final shipping cost and estimated delivery time frame will be available to you during checkout.
Every country has their own import laws, you might be required to pay local duties and customs taxes. These fees are NOT included in your shipping cost. For more information contact your local customs office. The costs generated by duties and customs taxes, will be covered by you.
Incorrect or Incomplete Addresses
If you provides a wrong or incomplete address which results in the package being returned to us, a new shipping fee may be charged for the package to be re-sent. If you ask that the order be refunded rather than re-sent, the refund will not include the cost of shipping.
Customs & Duties
Any import duties, taxes or brokerage fees are the sole responsibility of the receiving customer. Any customs or import duties are charged once the parcel reaches its destination country. If customs duty may be charged, a brokerage fee(service fee) will be charged by courier. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. We prepared the package with the best condition for the smooth customs.
Shipping fees are non-refundable. If you refuse any shipments from JaBelle, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.
Free for orders over HKD480
Free Standard Delivery for orders over US$60