All approved returns will be refunded in the form of store credit and communicated within 1 week of receiving the parcel.
Returns subject to fulfilment of the following conditions:
- Items are unused, unworn and in original condition, including all original packaging.
- Products marked "Final Sale" on the respective product page are not eligible for return.
- In the interest of hygiene and for protection of all customers, earrings and pierced jewellery are excluded from exchange and return. This exclusion arises from Health and Safety consideration and to prevent spread of possible infections.
- Custom made personalized items are not eligible for return.
- All returned items must meet the terms of our return policy, or they will be sent back to you at your expense.
*Shipping fees are non-refundable.
*Return postage back to us will be borne by buyer.
Guidelines for Return of item:
- Please ensure that the item is in original condition, original plastic packaging and in original gift box.
- Mail the parcel with registered tracking number to ensure delivery of return parcel.
- It should be mailed in a sturdy envelope to prevent any damage in transit. Any damage in transit will cost a fee for buyer.